This privacy statement aims to elaborate in detail on the privacy policy of Sunaswan and its affiliated companies. This policy covers the collection, use, and disclosure of your personal information through various online and offline channels. Your personal information will be collected, used, and disclosed in strict accordance with the provisions of privacy laws and other applicable laws and regulations. This statement presents the following important information for you:
I. Objectives of Personal Data Collection
Sunaswan collects, uses, and discloses your personal data mainly for administrative and management purposes. This is aimed at ensuring that Sunaswan can conduct business with you in an appropriate, efficient, and legal manner, earnestly fulfill contractual obligations, smoothly complete various transactions, provide you with products and services that meet your needs, promptly respond to your orders and requests, continuously improve the quality of products and services, and reasonably safeguard other legitimate rights and interests of Sunaswan.
With your consent, Sunaswan may use your personal information to conduct in-depth analysis of your preferences, predict your inclinations based on your personal profile, and then precisely push targeted content and advertisements to you.
You have the right to decide on your own whether to allow Sunaswan to collect your personal data. However, it should be noted that if you choose not to provide your personal data, you may not be able to enjoy certain specific rights and interests. For example, in some cases, Sunaswan may not be able to enter into a contract with you due to insufficient information, or may find it difficult to fully fulfill our obligations and commitments.
Specifically, the purposes for which Sunaswan collects, uses, and discloses your personal data are as follows:
• Identity Recognition: Accurately identify your identity to ensure the security and reliability of business interactions.
• Account and Membership Creation: Assist you in creating a personal account or membership to provide you with a personalized service experience.
• Preference Prediction: Comprehensively consider and accurately estimate your preferences for products and services, so as to provide you with more targeted recommendations.
• Product and Service Research: Actively carry out surveys related to products and services, widely collect your valuable opinions, and promote the continuous optimization of products and services.
• Website Customization: Carefully customize our website and its content according to your unique preferences to create an exclusive browsing experience for you.
• Communication Bridge Building: Serve as a convenient and efficient communication link between you and Sunaswan to ensure the smooth flow of information.
• Legal Rights and Interests Protection: Firmly establish, effectively exercise, or properly safeguard legal rights or claims when necessary.
• Regulatory Compliance: Strictly comply with laws, regulations, and the legitimate requirements of public authorities, and fully meet other situations required or permitted by applicable laws, court orders, government regulations, or regional and international regulatory authorities.
• Risk Prevention: Actively safeguard the legitimate rights and interests of Sunaswan, such as effectively preventing fraud or promptly reporting potential criminal activities.
II. Collected Data
To achieve the above objectives, Sunaswan will collect, use, and disclose your personal data according to the specific needs of each transaction. These data include, but are not limited to, the following:
• Personal Details: Covering information such as first name, last name, photo, gender, date of birth, ID number, passport number, and country of residence.
• Contact Information: Including address, email address, and contact number, etc., to facilitate close communication with you.
• Technical Information: Such as IP address, Cookies, access devices, and location information when using the website, which is used to optimize the service experience.
• Satisfaction Feedback: The satisfaction information you actively provide regarding products and services serves as an important basis for our improvement.
• Social Media Information: Your relevant information on social media helps us better understand your social preferences and behavior patterns.
• Other Voluntarily Provided Information: Any other information you voluntarily share will help us provide you with better services.
III. Data Retention
Your personal information will be properly retained for the necessary period required to meet the purposes of collection. For example, if you prefer to receive information through our online channels, Sunaswan will collect data related to your transactions and retain such information for the time required to complete the transactions and subsequent necessary business processes.
Another example is that if you subscribe to Sunaswan's newsletter, your information will be collected and used until you unsubscribe or clearly inform us that you no longer wish to receive the newsletter.
IV. Website Access
Since the date of your first visit to the Sunaswan website, Sunaswan is obliged to retain your computer traffic data for at least ninety (90) days. However, without your explicit written consent, Sunaswan will absolutely not use these data for consumer behavior analysis or market research activities.
V. Cookies
Cookies are small text files that are automatically stored on your computer browser or device when you connect to or visit the Sunaswan website. Their main function is to help you browse our website more conveniently and provide you with a friendlier and more personalized service experience. It should be noted that Cookies will not collect other files or data stored on your computer.
Sunaswan uses Cookies to gain an in-depth understanding of the interaction patterns between you and the content on our website, so as to provide you with a more satisfactory service when you use our website. Cookies will automatically record the browser information you use and install when accessing our website. In addition, Cookies can also remember your personalized preferences, such as commonly used languages, regions, etc., and automatically apply these settings when you visit our website again, saving you time and effort. Among them, some Cookies are session Cookies, which are only valid during your website visit; while others are persistent Cookies, which will be stored on your computer for a relatively long time.
In some specific operations, Sunaswan will hire third-party service providers to assist. For example, through third-party service providers, we track and analyze the statistical usage and information of Sunaswan website users, so that we can more precisely customize the website content according to your personal interests and needs and manage website operations efficiently.
Sunaswan solemnly promises that it will never use Cookies to collect your personal identity information. If you do not wish to accept Cookies, you can refuse or block the Cookies sent by Sunaswan or third-party service providers
by changing your browser settings. You can easily find detailed instructions in the help menu of your browser for the specific operation method. However, it should be reminded that most browsers automatically accept Cookies by default. If you firmly do not wish to accept Cookies, you can manually block or delete them regularly.
If you want to further understand how to refuse or delete Cookies on your computer or device, you can visit www.allaboutcookies.org to obtain comprehensive and detailed guidance information. At the same time, you can also find specific instructions on the collection of Cookies on mobile phones and how to refuse or delete them in the mobile phone user manual. Even if you choose to refuse to accept our Cookies, you can still visit our website, but some functions that rely on Cookies may not work properly or may not achieve the best usage effect.
VI. Your Rights
As a data subject, you are legally entitled to the following important rights:
• Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal data at any time.
• Right to Access Data: You can request to access and obtain a copy of your personal data, or request the disclosure of the situation of obtaining your personal data without your consent.
• Right to Obtain and Transfer Data: You have the right to request to obtain your personal data, and on the premise of technical feasibility, request the transfer of your personal data to a third party.
• Right to Object: You have the right to raise reasonable objections to the collection, use, or disclosure of your personal data.
• Right to Delete Data: You can request the deletion or destruction of your personal data, or request the anonymization of your personal data to transform it into anonymous data that cannot identify your personal identity.
• Right to Restrict Use: You have the right to request to restrict the scope and manner of use of your personal data.
• Right to Update Data: You can request us to update and improve the personal data we have collected from you in a timely manner to ensure the accuracy and integrity of the data and avoid any misleading information.
You can exercise the above rights by sending an email or a written notice to Sunaswan. When sending an email or notice, please clearly and explicitly state your purpose and provide us with your personal information and relevant evidence that can effectively verify your identity. If the information received by Sunaswan is incomplete or insufficient, we may ask you to supplement additional relevant documents, or we may have to refuse your request if we cannot verify your identity.
Sunaswan will carefully handle each request you submit in strict accordance with relevant regulations and procedures within the scope permitted by applicable laws. However, please be aware that in certain specific circumstances, Sunaswan has the right to refuse your request according to legal provisions. Once we decide to refuse your request, we will promptly and clearly inform you of the specific reasons for the refusal.
Sunaswan is always committed to fully considering technical capabilities and practical feasibility and making every effort to meet your reasonable expectations and requirements for the way we handle your personal data. However, if you still have unresolved concerns or worries during the exercise of your rights, you can always file a complaint with Sunaswan or, in accordance with relevant legal provisions, seek further assistance and support from the data protection agency.
VII. Personal Data Protection
Sunaswan attaches great importance to the security of your personal data and always protects your personal data with strict security standards. We will adopt a series of practical and effective safeguard measures to ensure that your personal data can be legally, compliantly, and properly processed throughout the entire process of collection, use, and disclosure.
VIII. Changes to the Privacy Statement
Sunaswan reserves the right to make necessary changes and adjustments to this privacy statement at any time according to actual situations and legal requirements.
We are committed to ensuring that the privacy statement always complies with the latest provisions and requirements of applicable laws and provides you with continuous and reliable privacy protection. Therefore, it is recommended that you regularly check the Sunaswan privacy statement to keep informed of any possible updates or changes in a timely manner.
IX. Contact Information
If you have any questions regarding personal data, need to exercise your rights, or require any assistance during use, please feel free to send us an email. In the email, please clearly state your purpose and provide us with detailed personal information and valid evidence for verifying your identity. We would like to remind you again that if the information received by Sunaswan is insufficient, we may ask you to supplement additional relevant documents, or we may have to refuse your request if we cannot accurately verify your identity.
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